.Five9 (FIVN) has been rewarded the 2024 Aragon Research Study Development Award for AI Call Centers and named an Innovator in pair of Aragon Research Globe rumors: AI Agent Platforms in the ICC, 2025, as well as Intelligent Connect With Center, 2025. The firm was acknowledged as the absolute most important provider in the artificial intelligence Representative Operating systems report.At the primary of Five9’s development is their vision for The NEW CX, where AI Representatives and also AI-empowered Human Professionals work together to deliver hyper-personalized client experiences. The company recently launched brand new developments featuring Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s ideal use of modern technology in market evolution as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Research study Innovation Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Research study Planet: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Research Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Study Entire world: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 put les Centres de Connect with artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Research study Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Call Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The brand new CX, ou00f9 Agents AI et Agents Humains soutenus par l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Innovation Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Investigation World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was also named a Leader in The Aragon Analysis Entire World for Artificial Intelligence Broker Operating Systems in the ICC, 2025 as well as Aragon Research Entire World for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (BUSINESS CABLE)–.
Five9 (Nasdaq: FIVN), carrier of the Smart CX System, has been actually named a victor of the 2024 Aragon Analysis Development Award for AI Connect With Centers. In addition, Five9 has actually been actually named a Leader in 2 Aragon Investigation Globe files: AI Agent Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025. This acknowledgment coming from Aragon Study underscores Five9’s placement as an innovator in AI-elevated CX.
The AI Representative Platforms in the ICC, 2025 document positions Five9 as the best
key supplier ranked in
the file, recognizing Five9 s critical eyesight for AI-driven innovation in CX. At the primary of this particular advancement is actually Five9’s goal for The NEW CX where Artificial Intelligence Brokers as well as AI-empowered Human Representatives team up to deliver hyper-personalized, effortless customer expertises. Through inspiring businesses to deliver transformative customer interactions while reducing costs and also enhancing productivity, Five9 is actually specifying new specifications for AI-powered solutions in the get in touch with center business.
AI is foundational for developing remarkable client knowledge, and our company are actually honored to become determined by AragonAnalysis as impressive for our attempts to thrust the intelligent contact center forward, said Jonathan Rosenberg, Chief Innovation Police Officer and also Director of Artificial Intelligence, Five9. Our concentration has actually been actually, and are going to continue to be, helping organizations deliver those expertises with simple tools and abilities. With each brand new innovation, our experts take a progression for both Five9 and also for the business as a whole.
The Aragon Research study Innovation award recognizes suppliers leveraging visionary use of innovation to not simply conform as markets change, however to actively disrupt and educate exactly how their markets will certainly progress. Five9 was actually formally shown along with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Analysis honors service.Five9’s devotion to development, specifically its own sight for mixing artificial intelligence Agents and AI-empowered Human Being Professionals, is actually preparing a brand-new standard for how organizations can easily provide hyper-personalized as well as seamless consumer expertises, stated Jim Lundy, Owner, CEO and also Lead Analyst, Aragon Research. This honor as well as report recognition improves Five9’s commitment to supplying artificial intelligence innovations for CX.
Previously this year, the business presented brand new advancements, consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 Artificial Intelligence Brokers, that improve the method business approach CX, steering much better outcomes for each consumers and brokers. About Five9. The Five9 Intelligent CX Platform, powered through Five9 Brilliant AI, provides an extensive suite of remedies to electrical power AI-elevated consumer experiences that provide far better organization end results as well as Carry Delight to CX.
Our linked cloud-native offering allows hyper-personalized customer knowledge as well as more inspired employees, making every client interaction much more hooked up, simple and easy, and personal. Counted on by 2,500 +clients as well as 1,400+ partners around the world, Five9 combines the electrical power of artificial intelligence, our platform, and our individuals to drive AI-elevated CX.For additional information, check out www.five9.com. Involve along with us @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Research, Inc. and/or its own Affiliates. All Civil liberties Scheduled.
The identification of an Aragon Research honor winner is actually not an endorsement through Aragon Study of any merchant, item, or even solution. Scenery source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What primary awards carried out Five9( FIVN) succeed in 2024 coming from Aragon Study? Five9 won the 2024 Aragon Research Study Technology Honor for AI Connect With Centers and was called a Leader in two Aragon Investigation World reports: AI Representative Platforms in the ICC, 2025, and Intelligent Call Center, 2025.
What brand-new AI items carried out Five9( FIVN) offer in 2024? Five9 presented Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents to transform consumer knowledge control.Exactly how performs Five9’s( FIVN )BRAND-NEW CX vision effect customer service? Five9’s brand new CX sight combines AI Brokers along with AI-empowered Human Representatives to supply hyper-personalized, uncomplicated clientexpertises while lowering costs and improving performance.
What was Five9’s( FIVN) calculated role in the Aragon Research Entire world 2025 report? Five9was actually set up as the best strategic supplier in the artificial intelligence Representative Platforms in the ICC, 2025 file, identifying their key vision for AI-driven development in CX. When did Five9( FIVN) get the AragonResearch Advancement
Award
?
Five9 was actually formally shown with the award on December 10, 2024, at the Aragon Transform 2024 honors ceremony.